We ship to most countries worldwide — with just a few exceptions (see below). All orders are dispatched from the Netherlands.

Dispatch time

Orders are dispatched within 24 hours after your order confirmation. During and around holidays, delivery can take longer (if applicable, temporary service notices will be posted here).

Estimated delivery times

• Netherlands: 1–2 working days

• European Union: 2–7 working days

• United States (FedEx International Priority®): 1–2 working days

• United States (FedEx International Economy®): ~7 days

• United States (PostNL/Globalpack): 5–10 working days

• Rest of world: 7–15 working days

Delivery times may vary during holidays or due to customs processing.

Recommended carrier for the US:
For reliable and predictable delivery to the United States, we recommend FedEx International Economy® or Priority®. If shipping cost is more important than speed, you may choose another option at checkout.

Shipping costs

Netherlands: shipping and returns are free.

Free shipping thresholds (outside the Netherlands):

• EU: free shipping on orders of €175,— and up

• US & rest of world: free shipping on orders of €250,— and up

Standard home-delivery rates (below threshold):

• Europe, Zone I (AT, CZ, DK, FR, GB, HU, IT, LT, LI, LU, MC, PL, SE, SI, SK): €12,—

• Europe, Zone II (BG, EE, ES, FI, GR, HR, IE, LV, PT, RO): €16,—

• Europe, Zone III (AD, AL, BA, CH, MK, NO, RS, VA): €21,—

• Rest of world: €30,—

Country-specific rates

United States:

• FedEx International Economy®: €20,—

• FedEx International Priority®: €25,—

• PostNL/Globalpack: €15,—

• Free shipping from €250,—

Belgium:

• Standard-home delivery: €7,50 ; service-point pickup: €6,50

• Free shipping from €175,—

Germany:

• Standard-home delivery: €8,— ; service-point pickup: €7,—

• Free shipping from €175,—

Duties, taxes & customs

For non-EU destinations, our prices exclude any customs fees, duties, taxes and handling charges. These costs (if any) are payable by the recipient and vary by country. Customs processing can affect delivery timelines.

Tracking & support

All shipments include a tracking link once dispatched. Questions about the best option for your address or timing? Contact client support — we’re happy to help.

Shipping restrictions

We currently do not ship to the following destinations due to trade restrictions and limited delivery options:

• Belarus

• Turkey

• Crimea

• Cuba

• Iran

• North Korea

• Russia

• Syria

• Ukraine

Orders placed with a shipping address in one of these regions will be cancelled and refunded.